Frequently Asked Questions

Our Application was Rejected, and We Wish to Have the Decision Reviewed
You have three options for a review of the decision reached by the At-Large Advisory Committee:
1. Request that the ALAC Reconsider It's Decision
If you believe that the reasons for the decision are not correct, you may ask the ALAC to reconsider the decision. When requesting ALAC reconsideration, please provide details of why you believe the decision is not correct in as much detail as you believe will be useful, and transmit this by email, along with any supplementary documentation you believe relevant to staff@atlarge.icann.org. The staff will acknowledge receipt and transmit the information to the ALAC.
2. Ombudsman
ICANN has established the Office of the Ombudsman to evaluate and where possible resolve complaints about unfair or inappropriate treatment by ICANN. For more information about ICANN's Ombudsman, please visit http://www.icann.org/ombudsman/. If you have a dispute you want the Ombudsman to investigate, or to contact the Ombudsman, please visit http://www.icann.org/ombudsman/contact.htm.
3. Board Reconsideration procedure
ICANN's Board of Directors has established a Reconsideration Committee to handle requests from any person or entity that has been materially affected by any ICANN staff action if such person or entity believes the action contradicts established ICANN policies, or by actions of the Board that such person or entity believes has been taken without consideration of material information. Note: this is a brief summary of the relevant Bylaws provisions. For more information about ICANN's reconsideration process, please visit http://www.icann.org/committees/reconsideration.