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Policy Staff

Last Updated:

The GNSO Policy Development Support Team supports the GNSO community's development of bottom-up, consensus policies and guidelines that help advance the stable and secure operation of the Internet's unique identifier systems. Biographies of staff members can be found on the ICANN Staff Page. To reach the ICANN policy staff, please write to policy-staff [at] icann.org. We welcome your questions and comments.

Current list as of 05 February 2026

  • Steven Chan, VP, Policy Development Support and GNSO Relations (USA)
  • Andrea Glandon Policy Operations Senior Coordinator (GNSO) (USA)
  • Andrew Chen Policy Development Support Sr. Specialist (GNSO) ( USA)
  • Caitlin Tubergen, Director, Policy Development Support (GNSO) (USA)
  • Devan Reed, Policy Operations Coordinator (GNSO/Programs and Operations) (USA)
  • Feodora Hamza, Policy Development Support Manager (GNSO) (Switzerland)
  • John Emery, Policy Development Senior Specialist (GNSO) (USA)
  • Julie Bisland, Policy Operations Analyst (GNSO) (USA)
  • Julie Hedlund, Policy Development Support Director (GNSO) (USA)
  • Saewon Lee, Policy Development Support Manager (GNSO) (USA)
  • Terri Agnew, Policy Operations Senior Specialist (GNSO) (USA)