[ga] Service Degradation in IANA Public WHOIS Services for Top Level Domains

[Danny Younger <dannyyounger@xxxxxxxxx>]

Service Degradation in IANA Public WHOIS Services for
Top Level Domains
26 March 2008
http://iana.org/reports/2008/whois-issues.html

"ICANN, in managing the IANA function, provides WHOIS
services for informational purposes to the public.
This service is not used in management or updating of
the root zone data, and does not affect its accuracy.
It is an additional and separate service to the
authoritative root zone data.

Between 20 February and 14 March 2008, information in
IANA's public WHOIS services for top level domains was
not properly updated. That caused some of the
nameserver information to be different from the
authoritative information in the root zone. The
accuracy of the root zone data was unaffected. The
problem was identified and repaired and all services
have been correct and operational since 15 March 2008.

Staff has thoroughly reviewed this issue and while
there were several contributing factors, the main
cause was a software failure in a new system deployed
on 20 February. Process changes are being implemented
to ensure that this problem is not repeated in the
future.

As noted above, there was no impact on root zone
information and the operational impact on the service
affected was minimal. 

ICANN?s mission is to provide accurate information and
operate to the maximum extent feasible in an open and
transparent manner, so ICANN has published this notice
for public attention."



      
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