Re: [ga] FYI - Community Experiences with the InterNIC Whois Data Problem Reports System

[Hugh Dierker <hdierker2204@xxxxxxxxx>]

Summary

This report has provided a statistical and narrative summary of experiences with the operation of the Whois Data Problem Reports System at InterNIC.net. That system is designed to provide a streamlined, centralized interface for the submission of reports to registrars concerning Whois data inaccuracies. ICANN-accredited registrars are obligated by the terms of their accreditation agreements to investigate and correct any reported inaccuracies.

   
Over the course of the eighteen-month reporting period (Sep-02 through Feb-04), the system received 24,148 confirmed Whois inaccuracy reports.

   
82% of the reports concerned domain registrations in .com, and .net and .org accounted for 13% and 5% of all reports respectively. An enhanced version of the system has recently been launched that will include not just the legacy gTLDs, but all gTLDs under contract to ICANN: .aero, .biz, .com, .coop, .info, .museum, .name, .net, .org, and .pro.

   
More than 40% of all the reports (9,938 out of 24,148) were submitted by just 0.3% of reporters (20 individuals out of 5,755 reporters). Over 20% of the reports had text fields that included the word "spam".

   
The number of complaints sent to each registrar was generally proportional to each registrar's relative market share.

   
On average, registrars were each sent approximately 0.00048 Whois inaccuracy reports per active registration per year, which equates to an average of 4.8 reports per year for every 10,000 domains under management.





		
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