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RE: [registrars] Domain renewal spamming
Paul,
I was not implying that DROA is using eNom to perform transfers.
I was voicing my concern over a deceptive business practice that
effects the customers of Registrars and the reputation of this
industry in general. This is no joke.
-Chris
At 10:30 AM 3/9/2004, Paul Stahura wrote:
Has anyone heard DROA is actually Osama Bin Laden?
Chris, why don't you send the email you speak of to the list?
We should all be aware of it, or are you just creating one of
the many urban legends surrounding DROA?
Regardless, in case you do not already know the following fact
(I know some registrars do):
DROA is not using eNom to perform transfers.
Has anyone heard they are using Chris Kruk and DomainPeople?
:)
Paul
-----Original Message-----
From: owner-registrars@xxxxxxxxxxxxxx
[mailto:owner-registrars@xxxxxxxxxxxxxx] On Behalf Of Christopher Kruk
Sent: Tuesday, March 09, 2004 9:04 AM
To: Larry Erlich; Eric Brunner-Williams in Portland Maine
Cc: registrars@xxxxxxxx
Subject: Re: [registrars] Domain renewal spamming
We receive complaints from confused angry customers almost daily regarding
this. Has
anyone heard about how they send out an email asking to visit a link to
confirm the
customer's correct email address? The link is actually a transfer
confirmation. We are
seriously considering corrective action on behalf of our customers.
I find it hard to believe a Registrar is not aware of this type of
deceptive use of their DNR
Reseller facilities.
-Chris
At 10:27 AM 3/9/2004, Larry Erlich wrote:
>Eric Brunner-Williams in Portland Maine wrote:
> >
> > > The Domain Registry of America ...
> >
> > Looks like its that time of year. I came home and found one of their
posts
> > waiting for me.
> >
> > This is one example of the kind of fraud we could significantly reduce.
> >
> > Anyone from ENOM want to claim DROA isn't on the wrong side of the
ethical
> > practices line?
> >
> > Eric
>
>There is more to this story. As you can imagine,
>because of the similar name,
>we get a fair amount of calls from people that
>want their $85 or $25 refunded for a transfer that
>doesn't go through. It seems that they immediately charge
>a credit card upon placing the order and only refund
>money if specifically asked and after a waiting period. At
>least this is what I am told by their "customers".
>
>Larry Erlich
>
>http://www.DomainRegistry.com
>
>--
>-----------------------------------------------------------------
>Larry Erlich - DomainRegistry.com, Inc.
>215-244-6700 - FAX:215-244-6605 - Reply: erlich@xxxxxxxxxxxxxxxxxx
>-----------------------------------------------------------------
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