GNSO Web-Site Survey

Last Updated: 10 January 2014
Date: 
10 January 2014

In May of 2012, the GNSO Policy Team, in partnership with ICANN's Web Team, launched a new theme and information structure for the GNSO website. The primary goal of that initiative was to improve the information architecture of the web site and to better align the documentation of GNSO Council activities with other community operations on the site. Key new features included:

  • More clarity regarding the activities of the GNSO community, the GNSO Council and its Working Groups
  • Quick access to active projects and an archive of past GNSO Council efforts
  • Better descriptions of the current GNSO organizational structures including archives of its various structures from the formative years of the GNSO as it transitioned from the DNSO (note, documentation of past efforts is still under way)
  • Web site integration with myICANN for pushing (RSS) change notifications

So far, the site has experienced nearly 26,000 visits (130/day on avg.) with just over 15,000 being unique visitors. On average, users tend to visit 2.5 pages -- for an average duration of nearly three minutes. Approximately 30% of the traffic is from outside the United States.

While we've been collecting a good bit of data about how often the improved site is visited (e.g., Google analytics, etc.), we now want to gather direct community feedback from you on how effective the site is proving to be, so that we can determine what further improvements are desirable and achievable.

We've developed the following survey to provide a structured method to collect your input. The survey is designed to take no longer than ten minutes to complete – even if you choose to expand your responses with additional text – which we hope you'll do!. After the survey closes in December, we will collate and analyze the results and publish a report for GNSO leadership review. Depending on the feedback collected, that report may include recommendations for future enhancement.

If you are interested in being contacted by us for further discussion and/or feedback regarding your survey responses, please email the GNSO Policy Team at policy-staff@icann.org.

Please follow this link for the survey: https://www.surveymonkey.com/s/3WBSFFK

The Survey closes on 31 January 2014 @ 23:59 UTC.

Thanks very much for taking the time to give your feedback. We look forward to reading your views and learning from your experiences with the site.

Best regards,
The GNSO Policy Team