RE: [registrars] An Opportunity to Prove A Point - Hi-Jacked Name At GoDaddy

[Tim Ruiz <tim@xxxxxxxxxxx>]

Bob,

There is simple mechanism to retrieve an authcode at Go Daddy. Just log
into your account and select Manage Domains. In the list of names click
on the name (or select the names) that you want the authcode(s) for.
Then select Authcode Send by Email. It doesn't require the intervention
of our support staff to do this. I don't know what the interaction was
with our staff, but we are cautious about fulfilling requests for
authcodes over the phone. 

I will contact you offlist to see what we can do about
connellygardens.com.


Tim 

-------- Original Message --------
Subject: RE: [registrars] An Opportunity to Prove A Point - Hi-Jacked 
Name At GoDaddy
From: "Robert F. Connelly" <BobC@xxxxxxxxxxxxxxx>
Date: Fri, February 22, 2008 7:19 pm
To: Registrars Constituency <registrars@xxxxxxxxxxxxxx>

At 02:04 PM 2/22/2008 Friday  -0500, Nevett, Jonathon wrote:

Dear Jon:  I was with you up to the following paragraph:

Who should decide what is reasonable in these difficult scenarios? 
Should it be ICANN staff, the GNSO PDP process already looking at these
specific issues, or the market?  If customers don't like Go Daddy's (or
Network Solutions') security policy, then the competitive marketplace
could provide a solution.  Other registrars could market to customers
who care less about security and hijackings and don't want to wait 60
days or provide additional verification after a Whois Admin or Primary
Contact change.  In a competitive marketplace, there is a great deal of
room for market differentiation.  This could and should be a
differentiator.  We would be hurting registrants if we didn't have the
ability to provide additional security protections.  
The "competitive market" might be a good test if the majority of
registrants hold large multiple registrations.  

But I believe the complex 60 day lock is used on domains held by
registrants holding a small, useful inventory of domain names.

I've been trying to transfer one of my son's domains since December with
no success:

         connellygardens.com

For God's Sake, GoDaddy deleted this domain, notwithstanding my many
requests to GoDaddy staff members to provide Tim Connelly with the
authcode!!!

   Domain Name: CONNELLYGARDENS.COM
   Registrar: GODADDY.COM, INC.
   Whois Server: whois.godaddy.com
   Referral URL:

http://registrar.godaddy.com
   Name Server: NS33.DOMAINCONTROL.COM
   Name Server: NS34.DOMAINCONTROL.COM
  
Status: redemptionPeriod
   Updated Date: 22-feb-2008
   Creation Date: 10-jan-2006
   Expiration Date: 10-jan-2008

I'm very upset  by this discovery.

Regards, BobC

~~~~~~~~~~~~~~~~~~~~~~
"A hog seldom dies a natural death."
Ulric B. Bray
(Anyone for bacon?) ; -}