RE: [registrars] gTLD Registry Maintenance Notices

["tbarrett" <tbarrett@xxxxxxxxxxx>]

I'd like to echo Ross' comments.  

The ideal scenario is a registry-maintained website that can be polled or
syndicated to display registry notices to our customers.  This is the most
efficient mechanism for distributing urgent registry notices to end-users.
(and eliminates a manual re-publishing step for registrars)

Tom Barrett


-----Original Message-----
From: owner-registrars@xxxxxxxxxxxxxx
[mailto:owner-registrars@xxxxxxxxxxxxxx] On Behalf Of Ross Wm. Rader
Sent: Sunday, April 25, 2004 1:53 PM
To: Larry Erlich
Cc: Tim Ruiz; michael@xxxxxxxxxx; registrars@xxxxxxxx; dam@xxxxxxxxx;
'Marie. Zitkova'; 'Miriam Sapiro'
Subject: Re: [registrars] gTLD Registry Maintenance Notices


On 4/25/2004 3:40 PM Larry Erlich noted that:


>>I'd personally like to see the Registries move away from email for 
>>important administrative notices like the ones that you describe. Some 
>>sort of standardized XML syndication format like RSS or RDF would seem 
>>to make the most sense. It might even make sense to offer 
>>notifications like this in parallel with email on a trial basis to 
>>start.
> 
> 
> We are happy with the current email based system.
> 
> Any future system should keep the legacy
> email system running in parallel permanently with individual 
> registrars having the option of being removed from the email 
> notifications.
> 

Email is a great low-volume, low-reliability, no-scale notification 
system. I wouldn't advocate abandoning it entirely, but the registries 
should be working to provide registrars with more stable, more efficient 
and more reliable services in order to ensure that they can serve our 
businesses as they grow. As I mentioned, maintaining something in 
parallel or running a trial is probably the best approach - at least to 
start.

It really is time that the registries provide registrars with a complete 
quality of service guarantee rather than relying on best efforts 
messaging technologies like email for notices and messages that are so 
important to each of our businesses.

-- 

                        -rwr








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