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Re: [registrars] gTLD Registry Maintenance Notices

  • To: Larry Erlich <erlich@xxxxxxxxxxxxxxxxxx>
  • Subject: Re: [registrars] gTLD Registry Maintenance Notices
  • From: "Ross Wm. Rader" <ross@xxxxxxxxxx>
  • Date: Sun, 25 Apr 2004 13:53:09 -0400
  • Cc: Tim Ruiz <tim@xxxxxxxxxxx>, michael@xxxxxxxxxx, registrars@xxxxxxxx, dam@xxxxxxxxx, "'Marie. Zitkova'" <Marie.Zitkova@xxxxxxxxx>, "'Miriam Sapiro'" <msapiro@xxxxxxxxxxxxx>
  • In-reply-to: <408C1433.6193@DomainRegistry.com>
  • Organization: Tucows Inc.
  • References: <01d101c42ae0$b32edbd0$fa05a8c0@TIMRUIZ> <408BEFF8.8010801@tucows.com> <408C1433.6193@DomainRegistry.com>
  • Reply-to: ross@xxxxxxxxxx
  • Sender: owner-registrars@xxxxxxxxxxxxxx
  • User-agent: Mozilla Thunderbird 0.5a (Windows/20040113)

On 4/25/2004 3:40 PM Larry Erlich noted that:


I'd personally like to see the Registries move away from email for
important administrative notices like the ones that you describe. Some
sort of standardized XML syndication format like RSS or RDF would seem
to make the most sense. It might even make sense to offer notifications
like this in parallel with email on a trial basis to start.


We are happy with the current email based system.
Any future system should keep the legacy
email system running in parallel permanently with individual
registrars having the option of being removed from the email
notifications.


Email is a great low-volume, low-reliability, no-scale notification system. I wouldn't advocate abandoning it entirely, but the registries should be working to provide registrars with more stable, more efficient and more reliable services in order to ensure that they can serve our businesses as they grow. As I mentioned, maintaining something in parallel or running a trial is probably the best approach - at least to start.

It really is time that the registries provide registrars with a complete quality of service guarantee rather than relying on best efforts messaging technologies like email for notices and messages that are so important to each of our businesses.

--

                       -rwr








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