[council] TAS Interruption - Update (14 April 2012 06:50 UTC)

[Glen de Saint Géry <Glen@xxxxxxxxx>]

http://www.icann.org/en/news/announcements/announcement-14apr12-en.htm
TAS Interruption - Update (14 April 2012 06:50 UTC)
14 April 2012
Statement by Akram Atallah, COO
As we have reported, ICANN has learned of a technical issue with the TLD 
application system software, or TAS, that allowed a limited number of users to 
view some other users' file names and user names in certain scenarios. We 
temporarily shut the system down on 12 April 2012 to protect applicant data, 
and to look into the technical issue and fix it.
As part of that process, we are sifting through the thousands of customer 
service inquiries received since the opening of the application submission 
period. This preliminary review has identified a user report on 19 March that 
appears to be the first report related to this technical issue.
Although we believed the issues identified in the initial and subsequent 
reports had been addressed, on 12 April we confirmed that there was a 
continuing unresolved issue and we shut down the system.
We are still aggressively looking into the issue, and we will publish 
additional information as soon as it can be confirmed.
We recognize the importance of reopening the application system as soon as 
possible. We will announce no later than 23:59 GMT/UTC on Monday, 16 April, 
whether we will be able to reopen on Tuesday, 17 April 2012.
Thank you for your patience as we work to resolve this issue.


Glen de Saint Géry
GNSO Secretariat
gnso.secretariat@xxxxxxxxxxxxxx
http://gnso.icann.org