Re: [registrars] Domain renewal spamming

[Christopher Kruk <chrisk@xxxxxxxxxxxxxxxx>]

We receive complaints from confused angry customers almost daily regarding 
this. Has
anyone heard about how they send out an email asking to visit a link to 
confirm the
customer's correct email address? The link is actually a transfer 
confirmation. We are
seriously considering corrective action on behalf of our customers.

I find it hard to believe a Registrar is not aware of this type of 
deceptive use of their DNR
Reseller facilities.


 -Chris


At 10:27 AM 3/9/2004, Larry Erlich wrote:
> Eric Brunner-Williams in Portland Maine wrote:
> >
> > > The Domain Registry of America ...
> >
> > Looks like its that time of year. I came home and found one of their posts
> > waiting for me.
> >
> > This is one example of the kind of fraud we could significantly reduce.
> >
> > Anyone from ENOM want to claim DROA isn't on the wrong side of the ethical
> > practices line?
> >
> > Eric
>
> There is more to this story. As you can imagine,
> because of the similar name,
> we get a fair amount of calls from people that
> want their $85 or $25 refunded for a transfer that
> doesn't go through. It seems that they immediately charge
> a credit card upon placing the order and only refund
> money if specifically asked and after a waiting period. At
> least this is what I am told by their "customers".
>
> Larry Erlich
>
> http://www.DomainRegistry.com
>
> --
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> Larry Erlich - DomainRegistry.com, Inc.
> 215-244-6700 - FAX:215-244-6605 - Reply: erlich@xxxxxxxxxxxxxxxxxx
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