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[registrars] Some things about Iron Mountain You Should Know...

  • To: Registrars Constituency and observers <registrars@xxxxxxxxxxxxxx>
  • Subject: [registrars] Some things about Iron Mountain You Should Know...
  • From: "Robert F. Connelly" <BobC@xxxxxxxxxxxxxxx>
  • Date: Thu, 24 Apr 2008 14:48:35 -0700
  • In-reply-to: <5452490.1209062611877.JavaMail.root@m08>
  • List-id: registrars@xxxxxxxxxxxxxx
  • References: <02D96C107E1B2445B9CD5065309187C35930C0@boiexch1.mm-ads.com> <5452490.1209062611877.JavaMail.root@m08>
  • Sender: owner-registrars@xxxxxxxxxxxxxx
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<body>
At 02:12 PM 4/24/2008 Thursday&nbsp; -0400, Russ Goodwin wrote:<br>
<blockquote type=cite class=cite cite="">Thanks for that lead,
Margie.&nbsp; This is the first I've heard of any registrar using another
provider.&nbsp; I can't find a list of TPP's on icann.org, but the TPP
approval doc says approved TPP's will be listed on the site.. does such a
page exist?&nbsp; What other providers are there?<br>
<br>
-Russ<br><br>
<br>
Margie Milam wrote: <br>
<blockquote type=cite class=cite cite=""><font size=2 color="#000080">We
had the same concerns about Iron Mountain and have selected another
vendor for this requirement-&nbsp; the NCC Group.&nbsp; It really
bothered us that Krista Papac, who is soliciting the escrow services,
also sells corporate domain registration services for Iron Mountain,
competing directly with other corporate registrars.&nbsp;&nbsp; Although
we know that Iron Mountain is a reputable company and the leader in these
types of storage services, it made us uncomfortable knowing that they
could have access to our customer data, and how many aggregate
registrations we maintained.<br>
&nbsp;<br>
Margie<br>
&nbsp;<br>
<hr>
<div align="center"></font></div>
<font face="Tahoma" size=2><b>From:</b>
<a href="mailto:owner-rc-members@xxxxxxxxxxxxxxxxxxxx";>
owner-rc-members@xxxxxxxxxxxxxxxxxxxx</a>
[<a href="mailto:owner-rc-members@xxxxxxxxxxxxxxxxxxxx"; eudora="autourl">
mailto:owner-rc-members@xxxxxxxxxxxxxxxxxxxx</a>] <b>On Behalf Of
</b>DotAlliance<br>
<b>Sent:</b> Wednesday, April 23, 2008 10:11 PM<br>
<b>To:</b>
<a href="mailto:rc-members@xxxxxxxxxxxxxxxxxxxx";>
rc-members@xxxxxxxxxxxxxxxxxxxx</a><br>
<b>Subject:</b> Re: [RC-Members] Some things about Iron Mountain You
Should Know...<br>
</font><font face="Times New Roman, Times">&nbsp;<br>
</font><font size=2>I sent Mike this paranoid email about IM<br>
He sent me this nice little reassuring reply:<br>
&quot; I will say that Iron Mountain had, by far, the strongest security
measures and implementation capabilities of all the RDE proposals we
received.&nbsp; They've got armed guards watching your data 200 feet
under the ground in a nuclear-blast-safe facility.&nbsp; You might also
find this television news video clip gives you some peace of mind: <br>
</font><font face="Times New Roman, Times" size=2>&nbsp;</font>
<a href="http://youtube.com/watch?v=2aou6c2MOmg";>
http://youtube.com/watch?v=2aou6c2MOmg</a> &quot;<br>
<font face="Times New Roman, Times">&nbsp;<br>
</font><font size=2>I'm not obviously not too clever:<br>
can someone please explain too me why this is supposed to reassure
me?<br>
Will the armed guards shoot zombied computers or illicit data
transmissions?<br>
Are people with armed guards people you should trust more?<br>
</font><font face="Times New Roman, Times">&nbsp;<br>
</font><font size=2>Helen<br>
</font><font face="Times New Roman, Times">&nbsp;<br>
</font><font size=2>&nbsp;<br>
&nbsp;<br>
</font>
<dl>
<dd>----- Original Message ----- <br>

<dd>From:</b> <a href="mailto:russ@xxxxxxxxxx";>Russ Goodwin</a> <br>

<dd>To:</b> <a href="mailto:joyce@xxxxxxxxx";>Joyce Lin</a> <br>

<dd>Cc:</b>
<a href="mailto:john@xxxxxxxxxxxxxxxxx";>john@xxxxxxxxxxxxxxxxx</a> ;
<a href="mailto:rc-members@xxxxxxxxxxxxxxxxxxxx";>
rc-members@xxxxxxxxxxxxxxxxxxxx</a> <br>

<dd>Sent:</b> Wednesday, April 23, 2008 10:18 AM<br>

<dd>Subject:</b> Re: [RC-Members] Some things about Iron Mountain You
Should Know...<br>

<dd><font face="Times New Roman, Times">&nbsp;<br>

<dd>Is there an alternative to Iron Mountain?&nbsp; If so, who?&nbsp; Are
all registrars using (or planning to use) IM for the RDE?<br><br>

<dd>-Russ<br><br>
<br>

<dd>Joyce Lin wrote: <br>
</font><br>

<dd><pre><font face="Courier New, Courier" size=2>Hi,</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>We have refused to hand
them our data.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>I wonder if&nbsp; ICANN
has required ironmountain to post
some</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>performance/insurance
bond when the contract was granted. If not,
ICANN</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>should do something
about it if we are forced to hand over the data, and
the</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>bond better be high
enough to cover the potential loss, or
unethical</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>conducts.</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Joyce</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>----- Original Message
----- </font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>From:
<a href="mailto:john@xxxxxxxxxxxxxxxxx";>&lt;john@xxxxxxxxxxxxxxxxx&gt;</a>
</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>To:
<a href="mailto:rc-members@xxxxxxxxxxxxxxxxxxxx";>
&lt;rc-members@xxxxxxxxxxxxxxxxxxxx&gt;</a></font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Sent: Tuesday, April
22, 2008 1:36
PM</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Subject: [RC-Members]
Some things about Iron Mountain You Should
Know...</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;
</font></pre><font face="Courier New, Courier"></font>
<blockquote type=cite class=cite cite=""><br>

<dd><pre><font face="Courier New, Courier" size=2>...before handing them
your data.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>A client of mine
recently received this email from a &quot;Brenda&quot; using
an</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>ISP email
address...</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>----- Original Message
-----</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>From: Brenda Forrester
&lt;<a href="mailto:brendaforrester@xxxxxxxxxxxxx";>
mailto:brendaforrester@xxxxxxxxxxxxx</a></font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>To:
[redacted]</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Sent: Monday, March 24,
2008 7:48 AM</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Subject:
[redacted]</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Dear
Sirs,</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>I am interested in
purchasing the above domain name. Please let me know
if</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>you are interested in
selling if. If so, please let me know how much
you</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>will accept for
it.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Thanks</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Brenda</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>-----</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>After some further
correspondence,
<a href="mailto:brendaforrester@xxxxxxxxxxxxx";>
&quot;brendaforrester@xxxxxxxxxxxxx&quot;</a></font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>became
<a href="mailto:Brenda.Forrester@xxxxxxxxxxxxxxxx";>
&quot;Brenda.Forrester@xxxxxxxxxxxxxxxx&quot;</a>.&nbsp; The change was
explained</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>as
follows:</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>----- Original Message
-----</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>From: Wittenburg,
Bonnie
&lt;<a href="mailto:Bonnie.Wittenburg@xxxxxxxxxxxxxxxx";>
mailto:Bonnie.Wittenburg@xxxxxxxxxxxxxxxx</a></font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>To:
[redacted]</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Cc:
Zimmerhanzel-Gitlitz, Wendy
&lt;<a href="mailto:wendy.gitlitz@xxxxxxxxxxxxxxxx";>
mailto:wendy.gitlitz@xxxxxxxxxxxxxxxx</a>;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Forrester, Brenda
&lt;<a href="mailto:Brenda.Forrester@xxxxxxxxxxxxxxxx%3e";>
mailto:Brenda.Forrester@xxxxxxxxxxxxxxxx&amp;gt</a>;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Sent: Tuesday, April
22, 2008 8:07
AM</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Subject:
[redacted]</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Dear Mr.
[redacted]</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Iron</font> Mountain,
as part of the services we provide to clients, at
times</pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;&nbsp;&nbsp;
</font></pre><font face="Courier New, Courier"></font></blockquote><br>

<dd><pre><font face="Courier New, Courier" size=2>will</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;
</font></pre><font face="Courier New, Courier"></font>
<blockquote type=cite class=cite cite=""><br>

<dd><pre><font face="Courier New, Courier" size=2>help determine if
domains our clients wish to own are available
for</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>purchase.&nbsp;&nbsp;
We do not take part in the negotiations except to pass
along</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;&nbsp;&nbsp;
</font></pre><font face="Courier New, Courier"></font></blockquote><br>

<dd><pre><font face="Courier New, Courier" size=2>our</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;
</font></pre><font face="Courier New, Courier"></font>
<blockquote type=cite class=cite cite=""><br>

<dd><pre><font face="Courier New, Courier" size=2>client's
interest.&nbsp; Our clients of course are free to contact
potential</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>sellers directly but in
this case have chosen to use us as a conduit
for</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>information exchange
between themselves and potential
sellers.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>After discussing this
with our client we are authorized to offer
you</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>$[redacted]</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>for this domain at this
time.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Please let me know if
this is an offer you are interested in.&nbsp; If not,
I</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>will advise my
client.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Best
regards,</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Bonnie
Wittenburg</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Manager, Client
Services</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Iron Mountain IPM -
Domains</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>20110 Ashbrook Place,
Suite 100</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Ashburn</font>,
VA&nbsp; 20147</pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>703-779-2316
Direct</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>703-472-9263
Mobile</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>703-995-0759
Fax</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>
<a href="mailto:bonnie.wittenburg@xxxxxxxxxxxxxxxx";>
bonnie.wittenburg@xxxxxxxxxxxxxxxx</a></font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>
<a href="http://www.ironmountain.com/"; eudora="autourl">
www.ironmountain.com</a></font></pre><font face="Courier New, Courier">
</font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>
----------------------------</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>I had no idea that Iron
Mountain was in the domain pimping
business,</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>but I am quite
surprised that an Iron Mountain employee would state
a</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>direct falsehood -
&quot;I am interested in purchasing the above
domain</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>name&quot; - when, in
fact, Brenda Fraser was not personally interested
in</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>purchasing the subject
domain name.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Furthermore, it is
quite surprising that Iron Mountain engages in
this</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>sort of tactic using
non-Iron Mountain email addresses, and
messages</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>which fail to identify
the sender as an agent of Iron Mountain
acting</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>on behalf of a
client.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>Accordingly, for those
registrars in the process of deciding
whether</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>to use an alternative
escrow provider, I believe that the
community</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>should be aware that
Iron Mountain is also in the domain
brokerage</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>business, and uses
deceptive tactics in the process
thereof.</font></pre><font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;&nbsp;&nbsp;
</font></pre><font face="Courier New, Courier"></font></blockquote><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;</font></pre>
<font face="Courier New, Courier"></font><br>

<dd><pre><font face="Courier New, Courier" size=2>&nbsp;
</font></pre><font face="Courier New, Courier"></font>
<dd><font face="Times New Roman, Times">&nbsp;<br>
<hr>
<div align="center"></div>

<dd>No virus found in this incoming message.<br>

<dd>Checked by AVG. <br>

<dd>Version: 7.5.524 / Virus Database: 269.23.3/1393 - Release Date:
23/04/2008 8:12 AM<br>
</font></blockquote>
</dl></blockquote>
<x-sigsep><p></x-sigsep>
~~~~~~~~~~~~~~~~~~~<br>
&quot;Measure twice and cut once.&quot;<br>
 From &quot;Little Britches&quot;.<br><br>
&quot;To err is human, but to *really* mess up, you need a
computer&quot;.<br>
Meg Nakano, 2003</body>
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