RE: [registrars] Ballot Request: Adopt as Constituency Position

[Tim Ruiz <tim@xxxxxxxxxxx>]

Marcus, I would agree. However, this could easily be fixed by the
registries without removing the expiration date.

Tim 

 
-------- Original Message --------
Subject: Re: [registrars] Ballot Request: Adopt as Constituency
Position
From: "Marcus Faure" <faure@xxxxxxxxxxx>
Date: Wed, October 05, 2005 2:40 am
To: "Robert F. Connelly" <BobC@xxxxxxxxxxxxxxx>
Cc: Registrars Constituency <registrars@xxxxxxxx>

Hi,

CORE does this on its own whois since the beginning and has always
recommended this to registries as well. Everyone of us has an
avoidable amount of support dedicated to explaining customers that
the autorenewal date is not the expiration date.

Yours,
Marcus


> At 07:12 PM 10/4/05, Paul Stahura wrote:
> >2) Some registries cause another customer service problem and that is
> >when a name is auto-renewed but the registrant hasn't paid.
> 
> Dear Paul:  Why not ask registries or ICANN to have the registry whois say 
> "auto-renewed" (or something like that) until the 45 days passes unless the 
> registrar executes an explicit renewal?  Regards, BobC 
> 
>