Re: [ga] VeriSign & Korean IDN.com issues

[Jeff Williams <jwkckid1@xxxxxxxxxxxxx>]

Dr. Dierker and all,

  My my Dr. Dierker, so many CC's.  Shame, shame.  Well
anyway for the 25th time I have trimmed them for you again...

  I cannot see how negative PR serves any useful purpose to addressing
the problem or helps in any good way towards solving it.

  The service is not ceased in the true sense of that term.  It
is dysfunctional because a Verisign company failed to address
backward compatibility with a browser plug-in, which has
very little if anything to do with "cultural/social ramifications".
It does have allot to do with some users not being able to do
ecommerce transactions because of a badly designed
and forcibly implemented plug-in.

The fixes are varied and not difficult.  It is the will of Versign's
company to do so in an expedient manner that is, which gets
more directly to Dr Joe's correct response and assessment.

Hugh Dierker wrote:

>    This one sure seems like a no brainer. Why not keep it up and
> running? Just the negative PR makes it worth it, to keep it running.
>
>   I am sure there is a direct reason for ceasing this service and the
> most likely one seem to be an error where cross departments failed to
> collaborate. It seems like the technical end acted unilateral with
> considering the cultural/social ramifications.
>
>   Eric
>
> Joe Baptista <baptista@xxxxxxxxxxxxxx> wrote:
>   Sorry Chuck but what has happened in Korea (and elsewhere i'm sure)
> is
> yet another clear example of the short sightedness of Verisign and
> friends.
>
> You migh as well go all the way and decomission a root server or two.
> The effect is basically the same. Companies like Verisign and friends
> must accept the fact that once you provide a service you should not
> remove it. Your company made a committment. Users took you up on that
> committment based on your reputations. Yes I accept these reputations
> are largely based on hype and marketing sling slang and have little to
>
> do with technical competence or reality. Non the less people depend on
>
> Verisign and they have let them down.
>
> Its time again for Verisign to show some spine. Turn the service back
> on. Give your user based that depends on you what you promissed. The
> only time technology like this should be turned off is when traffic
> analysis of the service shows conclusively that no one uses it
> anymore.
>
> cheers
> joe baptista
>
> Gomes, Chuck wrote:
>
> >VeriSign implemented the Web-based navigation system in January 2003.
>
> >The system was implemented as a temporary bridging solution to
> improve
> >the user experience by providing distribution of the i-Nav(tm)
> plug-in
> >until software that supported the Internationalized Domain Name
> (IDNs)
> >standards was more readily available. The i-Nav plug-in is a tool
> that
> >users can download and use to navigate IDNs at the browser level.
> >
> >Because an increasing number of browsers now support IDNs, on July
> 25,
> >2007, VeriSign completed the decommissioning of its Web-based
> navigation
> >system as a distribution mechanism for the i-Nav plug-in. VeriSign
> >notified all registrars in May 2007 that the decommissioning would
> take
> >place.
> >
> >It is important to note that VeriSign has not decommissioned the
> i-Nav
> >plug-in. In fact, the i-Nav plug-in is still available for download
> and
> >remains supported by VeriSign, (To download the i-Nav plug-in visit
> >www.idnnow.com.)
> >
> >The decommissioning of the Web-based navigation system had no impact
> to
> >the current users of the i-Nav plug-in or IDN-enabled browsers.
> >However, for those who are not using the i-Nav plug-in or an
> IDN-enabled
> >browser, VeriSign strongly recommends they install an IDN-enabled
> >browser of their choice to continue to enjoy navigating the Web using
>
> >IDNs in their own language. A few sample browsers currently
> supporting
> >IDNs are as follows:
> >
> >* Microsoft Internet Explorer
> >URL: http://www.microsoft.com/windows/downloads/ie/getitnow.mspx
> >Platform: Windows XP, Windows Server 2003
> >Version: 7.0 and higher
> >
> >* Netscape Navigator (English only)
> >URL: http://browser.netscape.com/ns8/
> >Platform: Windows
> >Version: 7.0 and higher
> >
> >* Opera Web Browser
> >URL: http://www.opera.com
> >Platform: Windows, Mac OS X, Linux
> >Version: 7.2 and higher
> >
> >* Firefox
> >URL: http://www.mozilla.org/products/firefox/
> >Platform: Windows, Mac OS X, Linux
> >Version: 0.6 and higher
> >
> >For those users who wish to continue to use older versions of
> Microsoft
> >Internet Explorer such as Internet Explorer 5 or 6, VeriSign's i-Nav
> >plug-in is still available for download at http://www.idnnow.com.
> This
> >plug-in will continue to be a valuable add-on for Internet Explorer 5
> or
> >6 running on old versions of Windows platforms such as Windows 98, NT
>
> >and 2000.
> >
> >Chuck Gomes
> >
> >"This message is intended for the use of the individual or entity to
> >which it is addressed, and may contain information that is
> privileged,
> >confidential and exempt from disclosure under applicable law. Any
> >unauthorized use, distribution, or disclosure is strictly prohibited.
> If
> >you have received this message in error, please notify sender
> >immediately and destroy/delete the original transmission."
> >
> >
> >
> >
> >>-----Original Message-----
> >>From: owner-ga@xxxxxxxxxxxxxx
> >>[mailto:owner-ga@xxxxxxxxxxxxxx] On Behalf Of Danny Younger
> >>Sent: Wednesday, July 25, 2007 8:03 AM
> >>To: ga@xxxxxxxxxxxxxx
> >>Subject: [ga] VeriSign & Korean IDN.com issues
> >>
> >>Posted to ICANN's Public Partiocipation Website:
> >>
> >>Hello, I'm a server manager in a Korean web hosting company.
> >>The recently big obstacle occurs in connection of
> >>Hangul(Korean alphabet) .com domain. Currently 92% of the
> >>Korean Internet users when using the Hangul.com and
> >>Hangul.net domain which is registered can only see the
> >>message "Page cannot be displayed". Before previously 20th
> >>passed, it does not same current status.
> >>
> >>So, All of Hangul IDNs registrants are put on the serious
> >>monetary damage and broken fame of their site.
> >>I asked a cause in various registrar and found out that is
> >>discontinues i-nav navigation server operations which the
> >>Verisign operates from Korea and the various area does.
> >>
> >>Verisign positions which I listen from Korean registrars is,
> >>because MS released ie 7.0, there are not necessity to
> >>operating i-nav navigation.
> >>But this judgement is to be incorrect at least in Korea.
> >>
> >>After release of MS ie 7.0 at 2006 November, world-wide 4
> >>browsers all under supporting IDNs. But 93% of the Korean
> >>Internet users as yet is using ie6.0. If there is not i-nav
> >>navigation, millions of domain will not be able to use entirely.
> >>
> >>Because of i-nav navigation, although MS did not update
> >>against ie IDNs after IDNs international standard published,
> >>Hangul IDN service is possible.
> >>Currently the connection of the Hangul .com and Hangul .net
> >>IDN in Korea absolutely depends in i-nav navigation.
> >>
> >>Unlike with Europe or the United States, only 7.34% Korean
> >>use the browser which support IDNs. 99% of the Korean
> >>Internet users use MS Internet Explorer, but market share of
> >>7.0 versions which support IDNs still stop in 6.8%. And IE
> >>7.0 has not in prospect to automatic update in near future In Korea.
>
> >>From Friday which passes, when Korea 92.5% Internet user
> >>inputs Hangul .com in the address window, they does not get
> >>any result , or, on top of that they moved toward the
> >>dangerous fishing site. Of course, to previously that also
> >>these users will be able to visit a Hangul .com and Hangul
> >>.net site through i-nav web navigation server.
> >>
> >>Because well to know Korean Internet environment the KRNIC
> >>which is Korean ccTLD registry operates a difference server
> >>for Hangul.kr domain will be able to connected right site
> >>without help of browser. Verisign judged i-nav navigation
> >>server retirement at least without consideration about this
> situation.
> >>
> >>Follows Korean registrars, they are sending a request
> >>Verisign. But it is difficult situation expecting positive
> >>answer. If this disconnection of Hangul.com and Hangul.net
> >>domain is continued, it will bring result which put the
> >>thousands of registrant on enormous loss and, lose the
> >>foundation of IDNs from hereafter Korea.
> >>
> >>Based on these facts, I proposes ICANN and Verisign to know
> >>about seriousness of problem and to take the appropriate
> >>management. I expects your countermove with deep
> >>consideration the universality of domain and Internet.
> >>
> >>Thank you for reading my poor English.
> >>
> >>* the statistical data which it refers to be referred from
> >>www.internettrend.co.kr reports.
> >>
> >>http://public.icann.org/forums/public-forum#comment-321
> >>
> >>
> >>
> >>______________________________________________________________
> >>______________________
> >>Looking for a deal? Find great prices on flights and hotels
> >>with Yahoo! FareChase.
> >>http://farechase.yahoo.com/
> >>
> >>
> >>
> >
> >
> >
> >
> >
>
>
> --
> Joe Baptista www.publicroot.org
> PublicRoot Consortium
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>

Regards,

--
Jeffrey A. Williams
Spokesman for INEGroup LLA. - (Over 134k members/stakeholders strong!)
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