Whois Task Force 3 Questionnaire to determine appropriate practices to verify the accuracy of
domain name registrant data known as "WHOIS" data.

1.	What steps do you take to verify the accuracy of data that is submitted 
	to your company as part of an online transaction?

a)      automated review
b)      Manual review of all data
c)      Random manual review
d)      None
e)      Other: (please describe)

2.	How do you ensure that the customer's name, address and other
	identifying information is correct?

a)      check manually
b)      check against existing internal/external databases via automated processes
c)      no verification
d)      other: please explain

3.	Do you rely on a web GUI, online template or other up front screening
	mechanism that the customer must complete to encourage the accurate listing
	of identifying information?
Yes:            IF yes, please identify which apply    No:
a)      web GUI
b)      automated template
c)      software "matches"

4.	Do you use credit card information and passwords to verify the
	accuracy of the customer's identity and the legitimacy of the transaction?
Yes:            No:             Not applicable:

5.	Do you believe these systems are effective to provide your company with
	an upfront warning about  inaccurate data or  potential frauds in online transactions?
Yes:                    No:                     Not applicable:
verification services?  What are the approximate costs?

Use internal/in-house capabilities:
Use external/outside services:
Both
Neither

Please provide approximate costs per transaction :



6.	What steps do you take when you learn that your customer data may be
	inaccurate or instances of fraud are reported?
a)      contact customer for correction
b)      initiate internal investigation
c)      send notice that transaction or service may be terminated
d)      combination of the above (please describe)
e)      none of the above (please describe)


7.	Do you have a process in place for receiving reports of inaccuracies or
	fraud?  What is that process?
a)      yes
b)      no
c)      IF yes; please describe:


Once you have completed the survey, please e-mail the results to
tf3-survey@gnso.icann.org by February 16, 2004.

We appreciate your time in completing this survey.