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RE: [registrars] Deletes task force

  • To: Registrars Constituency <registrars@xxxxxxxx>
  • Subject: RE: [registrars] Deletes task force
  • From: "Robert F. Connelly" <rconnell@xxxxxxxxxxxxx>
  • Date: Mon, 01 Dec 2003 17:15:46 -0800
  • Cc: Dan Busarow <dan@xxxxxxxxxx>, Mieko Umezu <umezu@xxxxxxxxxxxxxxx>, Duane Connelly <duane@xxxxxxxxxxxxxxx>
  • In-reply-to: <COEELGHKNGFGPAPMBEELAENPDAAA.rob@momentous.com>
  • References: <3FCB99DA.3080507@tucows.com>
  • Sender: owner-registrars@xxxxxxxxxxxxxx
At 04:39 PM 12/1/03 -0500, Rob Hall wrote: 
While I agree with the decoupling of the billing issue, I still stand by
that we prefer an explicit renew to this auto-renew stuff we see now.


Dear Rob:  Thank you for your two postings on this issue.

We have the problem that when our registrants renewed by credit card on line after auto-renew, it sent a renew to Verisign and added another year. Once we realized the problem we took corrective actions. Those steps took the form of *not* sending an explicit renew to the registry (unless the renewal was for 2 to 9 years).

Certainly, we'd roll over backwards to end the auto debit against our accounts with registries;-}

Personal regards, BobC




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